Our usual Postal Worker Sandra was on vacation. Sandra always gives outstanding service and could not be any more courteous. Always friendly and offering a smile EVERY time I enter the office. HOWEVER, the substitute for the past 2 weeks is horrible! I received an email that my package had arrived. My husband was passing by the office and I asked him to p/u the package. The sub "Olivia" informed him there was no package. He even remarked "that is not the regular lady, this one was really rude". So after checking my box for a few days , no package I called the company and they gave me the tracking #. Went back to the P.O. gave the # to Olivia. Again she said its not here. She then proceeded to open the main door of the P.O. boxes to look to see if it was misplaced. I was standing at the door some 12-15 feet away and glanced her way. She then started screaming at me "You are committing a felony by looking over here" . I could not believe my ears. She also said "Tell Sandra when she returns" So I'M suppose to wait another week to find out about my package??? I feel that "Olivia" has no conception of customer service and does not belong in the Post Office. I reported her to the Athens Post Office and was told by a very nice, understanding gentleman "Travis" that she would be hearing about it. Can't wait until Sandra comes back!!!
United States Postal Service is a US Post Office based in Larue, Texas. United States Postal Service is located at 11085 TX-60 Loop, Larue, TX 75770, USA.
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